A Research Director in the area of DevOps for IT Operations will apply his/her broad knowledge of IT DevOps technologies, vendors, processes, and best practices to provide actionable insights to our clients. The primary focus is on DevOps tools and technologies to understand a complete view of the business experience of IT from an IT operations perspective. A Research Director demonstrates exceptional writing, analytical thinking, public speaking skills, and ability to provide relevant insights to an array of IT Leaders In this role, you will: Create thought leading written research in fulfilment of Gartner's commitment to clients. Respond to client inquiries as required, providing individualized advice to IT leaders or vendor clients.Research and gather data in support of analysis and position development in areas related to IT tooling for DevOps. Demonstrate the ability to identify how DevOps will change technology and provider landscape and impact Infrastructure and Operations design and management choices Provide actionable insights to IT leaders on how to utilize DevOps technologies to manage, and optimize their increasingly complex hybrid cloud environments. Provide actionable insights to IT leaders on how DevOps technologies address needs for agile and bimodal operation’s needs. Creating best practices for IT Leaders to manage their technologies, people, processes and business alignment. Perform research by reading, networking with clients, industry contacts, vendors and analysts, and by evaluating and analyzing information. Participate in research meetings, and conduct interviews, surveys, and reviews of statistical analysis. Define, lead and conduct client audio teleconferences. Present at multiple conferences as an industry expert. Provide sales support by speaking to prospective and existing clients by telephone and through face-to-face sales calls. Take press calls relevant to research expertise areas to promote the Gartner brand. #LI-AR1 Job Requirements: 15 plus years of experience working within IT Infrastructure and Operations. Best practices in leveraging a variety of DevOps automation with a focus on next-generation private, public and hybrid cloud computing architectures. Any or all of the following: Continuous Delivery/Deployment Release Management Application Release Automation Continuous Configuration/Infrastructure as Code. Sample vendors: ElectricCloud, IBM/UrbanCode, XebiaLabs, Puppet, Chef, Red Hat/Ansible Working within teams to produce highly collaborative research with a focus on time management Assisting clients of all sizes, complexity, and maturity navigate the vendor landscape of technology choices. Gartner is an Equal Opportunity / Affirmative Action Employer committed to the value of workforce diversity. #LI-AR1
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