The successful candidate will create and maintain a body of Gartner research and analysis pertaining to management and execution of: Business Continuity Management Planning; Crisis/Emergency Management and Communications; and associated Emergency/Mass Notification Services. Research will focus on technical systems, market dynamics and management practices across multiple vertical industries. The research will focus on providing insight, thought-leading predictions and actionable advice to Gartner clients. The candidate will focus on written and customer-facing deliverables that retain and grow Gartner contract value in enterprise and mid-market accounts. In this role, you will: Define and conduct ongoing research and analysis covering the leading practices and vendor solutions for all aspects of Business Continuity and Emergency Management, emerging capabilities and challenges of new technology platforms and business models. Perform research by reading, networking with clients, vendors and analysts, evaluating and analyzing information and participating in Research Meetings and other activities which comprise the Gartner research process Produce industry/role-specific research geared towards security and risk management professionals. Specify and design vendor and user surveys and questionnaires Perform strategic analysis of market, market segment and regional/country trends Multi-segment and sometimes multi-program data analysis. Add value to the research by analysis (which may include triangulation, pattern recognition, application of experience) Interact with client inquiry specialists to develop understanding of client needs and aid in determination of the appropriate analysts to cover questions Answer telephone and email inquiries from clients in covered topic areas Create specified volumes of written documentation of research in fulfillment of our commitment to clients. Create materials for and deliver face-to-face before large and small audiences, teleconferenced and taped presentations to clients and prospects. Provide individualized consulting for clients, which involves presentations regarding Gartner research and findings to individual companies or providing advice to a user or vendor client for a day or two Provide sales support by speaking to prospective and existing clients via telephone, by making face-to face sales calls with sales personnel and by delivering speeches at "prospectors" (half-day seminars whose purpose is attracting prospective clients) Job Requirements: Minimum of 8 years’ work experience in a relevant organization encompassing architecture, design and implementation and testing of Business Continuity plans and associated management processes. Knowledge of the vendor landscape is preferred. The candidate’s relevant experience may be either from a user/IT shop or vendor/service provider. Strong background in the following: Trends in Business Continuity management systems, teams and practices Risk assessment and Business Impact Assessment How to evaluate and select vendors Overcoming internal politics when creating and “selling” a Business Continuity plan How to communicate Business Continuity objectives and priorities effectively to diverse audiences Knowledge of the regulatory compliance requirements and business drivers for Business Continuity as well as applicable experience in the design, documentation and testing of Business Continuity plans. Strong financial and business acumen, strong attention to detail. Strong written and oral communication skills; ability to explain complex concepts both concisely and simply. Certification a strong plus Bachelor's degree
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